Enterprise Information Management (EIM)

OpenText Enterprise Information Management solutions deliver the Intelligent and Connected Enterprise

What is Enterprise Information Management?

Information is the most valuable commodity of the digital economy. It helps customers improve efficiencies, redefine business models and transform industries. Organizations must use new technologies to unlock the power of information, become more Intelligent and Connected through automation and artificial intelligence, APIs and data automation and drive engagement with customers, partners and employees.

Enterprise Information Management (EIM) solutions manage the creation, capture, use and eventual lifecycle of structured and unstructured information. OpenText EIM solutions are designed to help organizations extract value from their information, secure that information, and meet the growing list of compliance requirements.

OpenText Enterprise Information Management overview

OpenText is the leader in Enterprise Information Management, both on-premises and for cloud services, offering the only complete solution for Enterprise Information Management offering a comprehensive view of all the information within the organization.

The OpenText Enterprise Information Management Software platform manages and analyzes information, enabling the Intelligent and Connected Enterprise with machines (automation), artificial intelligence (AI), Application Programming Interfaces (APIs) and data management combined into an intelligent information core. Information from humans and machines are brought together and securely managed, stored, accessed and mined, with analytics, for actionable insights.

OpenText follows the unstructured content, ranging from customer information and case files to employee information, transactions and interactions along the supply chain to information used to manage assets, such as planes, trains, automobiles, nuclear power plants, oil rigs, to industry accelerators, such as IT and innovation platforms.

OpenText Enterprise Information Management software is available on-premises, in the OpenText Cloud or as a SaaS offering with content services available in the cloud with OpenText OT2.

Enterprise Information Management Benefits

  • Become an Intelligent and Connected Enterprise

Equip the organization to collaborate with confidence, validate endpoints with machines and the IoT, stay ahead of the regulatory technology curve, identify threats that cross their networks, leverage discovery with information forensics and gain insight and action through AI and automation.

  • Unlock the value of content

Centrally manage and control content from multiple sources throughout the enterprise to derive business insights from the structured and unstructured information that exists within the organization.

  • Ensure compliance

Ease the process of compliance with global regulations, industry standards and customer mandates with the full visibility Enterprise Information Management systems provide into all the content in the organization.

  • Choose from flexible deployment options

Take advantage of the flexibility of cloud, on-premises or hybrid deployment options to create individualized solutions tailored to each organization’s needs.

Content Services

A key part of any company’s information management strategy, OpenText enterprise content management (ECM) software provides Content Services to help connect content with digital businesses to accelerate productivity, improve governance and drive digital transformation. With solutions ranging from intelligent capture to records management and archiving, Content Services connects information from across the enterprise with the people and systems that need it.

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Business Network

OpenText Business Network is a cloud platform that facilitates efficient, secure and compliant collaboration across digital ecosystems of people, systems and things. The platform comprises solutions that simplify the inherent complexities of business to business (B2B) data exchange and offers insights that drive operational efficiencies, speed time to revenue and improve customer satisfaction.

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OpenText™ AppWorks™ supports Digital Process Automation and Dynamic Case Management to enable organizations to operate at digital speed, quickly developing, deploying and learning from digital business applications that align processes around user needs. Digital process automation offerings transform organizations into digital, data-driven businesses. It simplifies and streamlines processes from front office to the back office with intelligent automation, artificial intelligence and direct access to valuable enterprise information.

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Artificial Intelligence

OpenText Artificial Intelligence (AI) leverages a comprehensive set of data analytics software to identify patterns, relationships and trends through data visualizations and interactive dashboards. Solutions offer interactive dashboards and reports, actionable alerts and advanced data discovery on an enterprise-grade analytics platform that enables smarter decisions, faster operations and better performance.

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OpenText Customer Experience Management (CEM) software solutions help organizations deliver Intelligent and Connected omni-channel experiences to their customers. The OpenText Experience platform offers a set of integrated CEM solutions that focus on delivering highly-personalized content and customer engagement along a continuous customer journey for a successful customer experience strategy.

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OpenText™ Discovery solutions offer gold-standard digital forensics and unstructured data analytics for searching, collecting and investigating enterprise data to manage legal obligations and risk. Its powerful machine learning helps legal and compliance teams quickly find critical information for litigation discovery, investigations, compliance analysis, data breach response, business projects and financial contract analysis.

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OpenText Security helps organizations address information security and digital investigation needs with industry-leading digital forensics tools for endpoint detection and response. Powered by OpenText™ EnCase™ the platform provides 360-degree visibility across laptops, desktops and servers for proactive discovery of sensitive data, identification and remediation of threats and discreet, forensically-sound data collection and investigation.

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